Company Profile : The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

COMPANY NAME : Hewlett-Packard (HP)
COMPANY WEBSITE : www8.hp.com
JOB DESIGNATION : IT Support Analyst
JOB TYPE : Full Permanent Type
ELIGIBILITY REQUIRED : Bachelor's Degree
EXPERIENCE REQUIRED : 0 - 2 Years
JOB WORKING LOCATION : Bangalore
Job Description Required :
Skills Required :

COMPANY NAME : Hewlett-Packard (HP)
COMPANY WEBSITE : www8.hp.com
JOB DESIGNATION : IT Support Analyst
JOB TYPE : Full Permanent Type
ELIGIBILITY REQUIRED : Bachelor's Degree
EXPERIENCE REQUIRED : 0 - 2 Years
JOB WORKING LOCATION : Bangalore
Job Description Required :
- Candidate participates as a member of an Information Technology (IT) technical team.
- Candidate should performs basic analysis of functional or service requirements.
- Candidate should Implements end-user or enterprise infrastructure or services as prepared by more senior engineers.
- Candidate should provides end user and routine or basic support of enterprise platforms and services.
- Candidate should Monitors the environment and resolves issues utilizing available knowledge reference documentation. Monitors production schedules and ensures production jobs complete successfully without issues.
- Candidate should ensures complete and timely hand-off of incidents to other support teams as appropriate.
- Candidate should Assists with enterprise-wide system maintenance and change implementation.
- Candidate should performs work assigned by others.
- Candidate should accountable for own work.
Skills Required :
- Candidate should have good verbal and written communications skills.
- Candidate should understanding and working knowledge of infrastructure environments.
- Candidate should Understanding and working knowledge of business Information Technology (IT) applications.
- Candidate should have Experience with monitoring and reacting to system events and end user / business requests.
- Candidate should have Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
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