Job Opening For Fresher/Experience Graduate In HCL Company In August

COMPANY PROFILE :
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Infosystems. The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

COMPANY NAME : HCL

COMPANY WEBSITE : www.hcl.com

JOB DESIGNATION : Customer Service Executive

ELIGIBILITY REQUIRED : Any Graduate

EXPERIENCE REQUIRED : 0 to 2 year

JOB WORKING LOCATION : Noida

WALKIN DATE : 23 to 31 Aug 2015

WALKIN TIME : 11AM to 6PM

Job Description :

• Candidates should have adherence to process to ensure high quality and customer service.
• Candidates should have to follow escalation procedures for issues uncontrollable at agent level.
• Candidates should have to answer all CHATS as per process flow procedure.
• Candidates should be excellent written and Spoken English.
• Candidates should be flexible to work on Weekends and in a 24*7 environment.
• Candidates should have 50 WPM with 90% accuracy, Ability to handle Multiple chats.
• Candidates should have to handle and solving Customer problems.

Skills and Eligibility Required :

• Candidates should possess good communication skills.
• Candidates should have good analytical and interpretation Skills.
• Candidates should also have comprehension skills.

VENUE ADDRESS :

HCL Technologies Limited,
A-22, Sector-60, Noida

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