COMPANY PROFILE : Wipro Ltd is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 61 countries. The company posted revenues of $6.9 billion for the financial year ended Mar 31, 2013. Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
COMPANY NAME : Wipro
COMPANY WEBSITE : www.wipro.com
JOB DESIGNATION : Administrator Service Desk
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 to 1 Year
JOB WORKING LOCATION : Pune
SALARY OFFERED : Best In Industry
Job Skills :
COMPANY NAME : Wipro
COMPANY WEBSITE : www.wipro.com
JOB DESIGNATION : Administrator Service Desk
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 to 1 Year
JOB WORKING LOCATION : Pune
SALARY OFFERED : Best In Industry
Job Skills :
- Candidates should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Candidates should have timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Candidates should have to handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Candidates should have to follow quality / security process defined for the engagement.
- Candidates should have to perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
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