COMPANY PROFILE : As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, over 80,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agents, technology, and analytics. Our actionable insight stems from handling billions of customer interactions annually for our clients. Among Fortune 500 companies, over half of the top 50 are clients that trust their most important relationships to Convergys.
COMPANY NAME : Convergys
COMPANY WEBSITE : www.convergys.com
JOB DESIGNATION : Team Leader
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 - 4 Years
JOB WORKING LOCATION : Hyderabad
WALKIN DATE : 02 Nov - 04 Nov 2015
WALKIN TIMING : 12:00 PM - 05:00 PM
Job Description :
Convergys India Svc's Pvt. Ltd,
Plot No 43, Divyasree Trinity,
Hitec City, Madhapur, Hyderabad.
COMPANY NAME : Convergys
COMPANY WEBSITE : www.convergys.com
JOB DESIGNATION : Team Leader
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 - 4 Years
JOB WORKING LOCATION : Hyderabad
WALKIN DATE : 02 Nov - 04 Nov 2015
WALKIN TIMING : 12:00 PM - 05:00 PM
Job Description :
- Candidate should have knowledge of inbound and/or outbound telemarketing industry strongly desired.
- Candidate should posses effective organizational skills and time management skills with the ability to work on several projects simultaneously.
- Candidate should be able to respond quickly and intelligently in a fast paced environment, making accurate decisions under pressure.
- Candidate should have strong team building and leadership skills, including strong logical thought processes.
- Candidate should have excellent written and oral communication skills required to interact with all levels of management and client representatives .
- Candidate should have ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
- Candidate should have knowledge of ACD systems, LAN networking and basic programming skills.
- Candidate should have proficiency with various software applications such as Microsoft Word and Excel Environment, Physical & Other Requirements.
Convergys India Svc's Pvt. Ltd,
Plot No 43, Divyasree Trinity,
Hitec City, Madhapur, Hyderabad.
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