COMPANY PROFILE : Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Founded in 1984 by a small group of computer scientists from Stanford University, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies since the company’s inception. This tradition of innovation continues with industry-leading products in the core areas of routing and switching, as well as advanced technologies in areas such as Unified Communications, Network Security, Video, Virtualisation and Cloud Computing.
COMPANY NAME : Cisco Systems
COMPANY WEBSITE : www.cisco.com
JOB DESIGNATION : Customer Service Representative
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : Freshers
JOB WORKING LOCATION : Bangalore
Job Description :
COMPANY NAME : Cisco Systems
COMPANY WEBSITE : www.cisco.com
JOB DESIGNATION : Customer Service Representative
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : Freshers
JOB WORKING LOCATION : Bangalore
Job Description :
- Candidates should provides Customer account support in line with customer segmentation offerings.
- Candidates should contributes to Cisco Sales productivity by reducing Account Managers’ administrative workload.
- Candidates should also support Customers and Sales on pre-book to post-booking activities.
- Candidates should develops strong overview and drives Process, Tool and business flow improvements.
- Candidates should also identifies Customer and Sales Process, Tools and Training opportunities.
- Candidates should engages and represents Customers and Sales with cross-functional teams.
- Candidates should always attends weekly Sales Commit calls, keep track and obtain early business visibility.
- Candidates should have to maintains a set of projects and initiatives which require cross functional partnerships.
- Candidates should also maintains high levels of Customer and Sales satisfaction levels.
- Candidates should also supports Customer and Sales Key performance indicators and metrics improvement initiatives.
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