IBM Company Biggest Job Recruitment Drive On 20 Jan 2016

COMPANY PROFILE : IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

COMPANY NAME : IBM

COMPANY WEBSITE : www.ibm.com

JOB DESIGNATION : Associate/Senior Associate

ELIGIBILITY CRITERIA : Any Graduate

EXPERIENCE REQUIRED : 0 - 3 Years

JOB WORKING LOCATION : Delhi/NCR

Walk-In Date : 20 Jan 2016

Walk-In Time : 12:00 PM - 04:00 PM

JOB DESCRIPTION :

1. Candidate should have to be perform solving technical query & Trouble shooting.
2. Candidate should have to receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
3. Candidate should have to perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
4. Candidate should have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
5. Candidate should have to do help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
6. Candidate should have to assist in End to End Problem, Change and Incident Management.

VENUE ADDRESS :
Gurgaon :
IBM India Pvt. Ltd.,
Unitech Cyber Park, Tower B, 11th Floor,
Sector 39, Gurgaon,
Nearest Metro Station: Huda City Center.
Noida :
IBM India Pvt. Ltd.,
Unitech Infospace, Sector 135,
Noida Expressway, Noida-201301.
Nearest Metro Station: Botanical Garden.
 

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