COMPANY PROFILE : Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.
COMPANY NAME : Amazon
COMPANY WEBSITE : www.amazon.com
JOB DESIGNATION : Seller Support Associate
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 to 5 Years
JOB WORKING LOCATION : Hyderabad
WALKIN DATE : 20 Sep 2015
WALKIN TIMING : 10 AM - 03 PM
Job Description :
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space, Building No:9, 10th Floor,
Hi-Tech City, Hyderabad,
Land Mark: Opposite to Westin Hotel.
COMPANY NAME : Amazon
COMPANY WEBSITE : www.amazon.com
JOB DESIGNATION : Seller Support Associate
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 to 5 Years
JOB WORKING LOCATION : Hyderabad
WALKIN DATE : 20 Sep 2015
WALKIN TIMING : 10 AM - 03 PM
Job Description :
- Candidate should acts as the primary interface between Amazon and our business partners.
- Candidate should have an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
- Candidate should be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
- Candidate should be expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
- Candidate should provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Candidate should builds Platform and business knowledge to better serve sellers.
- Candidate should maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Candidate should maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space, Building No:9, 10th Floor,
Hi-Tech City, Hyderabad,
Land Mark: Opposite to Westin Hotel.
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