Letest Job Opening In Dell Fo Freshers

COMPANY PROFILE : Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

COMPANY NAME : Dell

COMPANY WEBSITE :  www.dell.com

JOB DESIGNATION : Customer Care Associate

ELIGIBILITY CRITERIA :  Any Graduate

EXPERIENCE REQUIRED :  Freshers

JOB WORKING LOCATION : Hyderabad

Job Description :

1. Candidate should identifies, researches and provides input on unique or recurring customer problems.
2. Candidate should knowledgeable of Dell’s product line, current industry products and technologies.
3. Candidate should focuses on delivering a positive customer experience according to Dell standards.
4. Candidate should monitors and tracks issues to ensure accurate resolution.
5. Candidate may be involved in revenue generation activities with current Dell customers.
6. Candidate should be responsible for selling a defined set of products and services
7. Candidate should Identify customer needs / requirements and recommend solutions
8. Candidate should reviews and distributes pertinent cross-functional information.

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